swedish English

Welcome to Partner Inkasso

HAVE YOU RECEIVED A LETTER FROM US?

Sign in to view your case

Sign in!

Important!!

NB: CASE NUMBER ONLY

To be sure that your SWISH payment is immediately registered in your case, the message to the recipient should only contain your CASE NUMBER. Your CASE NUMBER, or ÄRENDENUMMER in Swedish, can be found in the top right of your debt collection demand. Please note that any additional information such as name or personal identity number in the message field may delay the registration of your payment. Send your SWISH payment to 123 627 45 00.

About Partner Inkasso.

Partner Inkasso löser betalningsproblem.

We are solving payment problems

Partner Inkasso Sverige AB is a debt collection company which provides clients with claim and debt collection management services in accordance with good debt collection practice. We not only help our clients to get paid; we also help those we have contacted regarding their case.

The company’s founders collectively have over 30 years of experience in solving payment problems; let us help you too.

Our Services

We help companies and consumers

Debt transfers

Partner Inkasso is specialised in the demand and debt collection process for unpaid credit agreements. Often, but not always, this means that we acquire (that is, buy) the debt obligation from the original creditor. In short, this means that the debt can only be settled by paying the outstanding amount to Partner Inkasso.

Are you a lender authorised by the Swedish Financial Supervisory Authority wanting to sell unpaid unsecured loans? Or a leasing company wanting to sell unpaid leases (and guarantee commitments)? We are always looking for new partners.

Contact us to find out more.

F.A.Q

Questions & answers

Below are answers to some of the most common questions. You are always welcome to contact us if you do not find the answer to your question.

  • Our client has instructed us to handle your case on their behalf. The client’s name is stated in the letter.

  • We use Kivra for mailing purposes. If you are registered with Kivra, your payment notice will be sent to them. Please contact us immediately if you are still unable to find your notice.

  • No payment processes are completely foolproof. Please let us know immediately if payment has been made, when the payment was made (as precisely as possible) and the amount concerned. If possible, attach a receipt for the payment. We will need this receipt in order to track down any accounting errors. If we are unable to find your payment, you will need to provide a receipt for it (if you have not already provided one). If you claim that a payment has been made, you must be able to prove it.

    Regardless of the outcome of our investigation, we will always contact you to explain our position.

  • Contact us and explain why you believe the claim is wrong. You should preferably write to us to explain your objections, but you can always call us if you prefer.

    Without exception, we refer all unjustified disputes to the district court. Unjustified objections lead to increases in case costs, costs which the losing party normally has to pay.

  • See above regarding invalid claims.

  • PRIVACY POLICY (UPDATED JANUARY 2021)

    Controller

    Partner Inkasso Sverige AB is the controller with regard to the processing of personal data in accordance with the General Data Protection Regulation (EU) No 2016/679.

    Data Protection Officer

    Partner Inkasso Sverige AB has appointed a data protection officer to monitor compliance with the applicable rules regarding the protection of personal data within the business. The Data Protection Officer is required to perform their duties in an independent manner in relation to Partner Inkasso Sverige AB. You can contact the Data Protection Officer by email to info@partnerinkasso.se.

    Collection of personal data

    Partner Inkasso Sverige AB processes personal data as part of its debt collection management.

    The categories of personal data that are processed are name, social security number, contact details (address, e-mail and telephone number), financial circumstances (information regarding income, etc.).

    Partner Inkasso Sverige AB may also record phone calls, register appropriate written communication and otherwise document the customer's interaction and communication with Partner Inkasso Sverige AB. Names and address information are continually updated via the Swedish government’s SPAR register.

    Purpose and legal basis for the processing of personal data Partner Inkasso Sverige AB processes personal data for the following purposes:

    The main purpose of Partner Inkasso Sverige AB's processing of personal data is to enable the company to perform its duties as a debt collection provider. To collect, control and record the personal data required to process debt collection cases correctly, and to document, administer and fulfil established agreements. The debtor has voluntarily and contractually provided personal data to our client, which is a prerequisite in order for Partner Inkasso Sverige AB to be able to handle the debt collection case concerned.

    Legal obligation as a legal basis for the processing of personal data The principal legal basis for a debt collection company's processing of personal data is that data is required to enable the company to carry out its debt collection tasks. Additional legal grounds for the processing of personal data are that it is necessary for the fulfilment of legal obligations (e.g. to provide the right personal data in cases before a public authority or the courts) or for the fulfilment of a contract (fulfilling the payment obligation).

    Processing of personal data by parties other than Partner Inkasso Sverige AB Within the framework of applicable rules concerning confidentiality, the processing of personal data may be performed by companies within the Group and, from time to time, by companies with which the Group cooperates in order to provide its services. The necessary agreements have been signed with these parties in order to protect the privacy of customers in connection with the processing of personal data.

    Duration of storage of personal data Personal data will be stored for as long as the debt collection case remains open and for a maximum of ten years thereafter in accordance with legal requirements (see Legal obligation as a legal basis for the processing of personal data). Personal data is thinned.

    The debtor’s rights

    The debtor has the right to receive information about, and access, to his or her personal data that is being processed by Partner Inkasso Sverige AB.

    The debtor also has the right to contact Partner Inkasso Sverige AB to request the rectification of inaccurate or incomplete data, request the erasure or restriction of the processing of personal data, and to object to the processing subject to certain conditions.

    The customer's written request and/or objection referred to above will be assessed by Partner Inkasso Sverige AB on an individual basis. In some cases, Partner Inkasso Sverige AB is unable to erase data or restrict its processing, either because the data must be retained due to a contractual obligation or because of applicable legislation.

    Supervisory authority (Swedish Authority for Privacy Protection) The debtor may also contact the Swedish Authority for Privacy Protection directly regarding matters or complaints relating to Partner Inkasso Sverige AB's processing of personal data via www.imy.se.

  • Yes, click here.

  • You are the best person to assess your financial circumstances, sign in here and suggest a repayment plan. Do not overestimate your ability to repay the debt, but you should not underestimate it either. We will agree to your plan if it is reasonable given the information we have regarding your case.

  • If you explain your situation to us, we guarantee we will help you move towards a debt-free life.

    If you could become the subject of debt restructuring, our experienced administrators will explain what you need to do to get the process started.

    If debt restructuring is not possible for you, we generally recommend that if you are unable to make your situation any better at the moment, you should at least try not to make it any worse. Contact us and let us look at the options that are available together.

Tell us what you think.

If you have a comment or complaint. Sign in using your bank ID and use the messaging feature.

Bankgiro

Bankgiro 5268-8603

Contact

Get in touch.

Do you have any questions? Want to learn more? Feel free to contact us in the following ways.

Address

Partner Inkasso Sverige AB
Johanneslundsvägen 12
194 61 Upplands Väsby

Call us

Opening hours:
Weekdays 09.00 – 12.00 & 13.00 – 16.00

08-41 00 72 22